Frequently Asked Questions
HOW CAN I BUY A KEEPSAKE PIECE OF JEWELLERY?
You can contact us with your order, or your idea, through the website, Facebook/Instagram or email. We will reply as soon as possible.
WHAT IS THE PROCESS OF CREATING YOUR BREAST MILK PIECE OF JEWELLERY LIKE?
Breast milk goes through a pasteurized process. Then natural products are added so that the milk will kept its colour. Finally it is mixed with special resins. Once the milk goes through that process it will remain unaltered.
HOW LONG DOES IT TAKE TO MAKE A KEEPSAKE PIECE OF JEWELLERY?
It normally takes from two to three weeks from the instant we get the sample.
Everything is handcrafted. We devote our self to any piece we create.
We care about any detail with one and only objective in mind which is that
all of our customers are happy with their piece of jewellery.
WHERE SHOULD I SEND MY SAMPLE (breast milk, umbilical cord, cremation ashes, etc)?
You can send it directly to our workshop by posting it to the following address:
White Miracle Jewellery
29, Townsend Lane
CAN I HAVE A KEEPSAKE PIECE OF JEWELLERY WITHOUT ANY BREAST MILK?
Yes, of course you can.
You can also order any piece of jewellery made of anything you might find special. For
instance, the first baby lock of hair or a little piece of the umbilical cord, the first baby tooth, first baby socks or pijamas (a bit of cloth), cremation ashes. Also it is possible to order a fingerprint piece of jewellery.
HOW SHOULD I SEND THE SAMPLES?
Breastmilk: we need a minimum of 20ml of breast milk in order to pasteurized it. It should be safely kept in a milk extraction bag or a Zip plastic bag. Please try to get out as much air as possible. fold it and placed it in another similar bag. So we will have double hermetic seal. Please write down your name and surname in both bags. It can be expired milk, as long as it has been kept in the freezer.
Hair: we need a thing lock of hair (no more than 2cm long) Please tie it up with a thread, so it will be together and safe.
Umbilical cord: it will be enough with a little piece of cord, that you can take once the clamp has fallen off.
Cremation Ashes: we will need two teaspoons of cremation ashes for each piece of jewellery. It should be kept in a zip plastic bag. In case we do not use it all, we will send it back together with your piece of jewellery.
Fingerprints: first we will send you a special silicone for you to take the mold of the fingerprint. (we will send you as well a video explaining you how to take the mold, is really easy) Then you will send me, through post the fingerprint mold and with that we will make your piece of jewellery.
WHAT HAPPENS WITH SAMPLES THAT ARE LEFT?
we keep the breast milk that is left safely and tagged for one year. In case the client
would like to order any other piece during that time. After that period of time I will dispose
of the sample.
Dry samples such as umbilical cord, hair, cremation ashes... will be keep safely tagged for two year, after that period of time, the sample will be dispose with the exception of the cremation ashes, in which case they will be returned it to their families.
HOW CAN I KNOW MY SAMPLE WON’T GET MIXED WITH OTHERS?
We certainly know that many people fear this, which is perfectly understandable, but you can be certain that that won’t happen as I have a structured work system, spotless and extremely well organized. To
start with each sample is properly tagged with name and surname, plus a code associated with each client. When we are working on a project, only the piece of jewellery and the sample we are using for the purpose will remain on our working desk.
We never work on two projects at the same time. Finally, we never start making a new
piece until everything is spotlessly clean.